Security
How we build, run, and operate Smoov to protect your data.
Security infrastructure
- Encryption at rest for all stored data; encryption in transit via TLS 1.2+ on every external endpoint.
- Least-privilege access by default. Production credentials are scoped per-service; no shared admin keys.
- Secure SDLC: dependency review, type-checking gates, secret scanning, and pre-merge automated checks on every change.
Operational security
- Continuous error monitoring with PII scrubbing; structured request logs retained on a defined schedule.
- Documented incident response with on-call coverage.
- 72-hour breach notification commitment from confirmed incident to affected-customer notice. See breach notification.
Product security
- Admin controls scoped to founder-level accounts only; all admin actions are append-only audit-logged.
- Deletion cascade: when an account is deleted, related rows (listings, deals, subscriptions, signals) cascade or are irreversibly anonymized.
- See /privacy/rights for our full data-handling policy.
Privacy
Detailed policies and processor disclosures: privacy policy, data processing agreement, subprocessors.
Compliance
See our compliance posture for active certifications, in-progress audits, and out-of-scope frameworks.
AI governance
See AI security and governance and trust & safety methodology.